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1. ACCOMMODATIONS: Adventurewood Cabin is Individually and privately owned, each rental home reflects
the taste of its Owners. Specialty items vary. Many homes have an Owner's Locked Closet. Tampering with locked closets will
result in a charge to Guest's credit card. (See Security Deposit/Damages # 16). Every effort is made to assure accurate descriptions
with no misrepresentation intended. Adventurewood Properties will not be held responsible for errors in printing, changes
made by Owners or matters out of their control, e.g. noise, construction, weather, etc.
2. CANCELLATIONS: Cancellation of a confirmed reservation must be received by that Guest, not a representative
of that Guest. Reservations must be cancelled at least 14 days before arrival date. Service Fees are non-refundable.
Cancellations up to14 days prior to arrival will receive a full refund with $50 Cancellation Fee charge only.. Late cancellations and no shows will not receive a refund. Charges for ANY Cancellations
less than 14 days prior to check-in are as follows: For Cancellations 7 -13 days before
check-in a ONE NIGHTS rental rate plus all taxes will be charged. For ANY cancellations
LESS than 7 days before check-in will be charged the FULL AMOUNT of
their reserved dates plus ALL taxes/service charges. No exceptions.
3. CHECK-IN: Check-In time is 4:00 p.m. Please remem ber that throughout the season cabins must be
readied for occupancy within a very tight time frame! In many cases, homes require maintenance repairs, additional cleaning
time, etc. Guest 's arrival at 4:00 p.m. allows time to ensure that homes are clean and ready for occupancy and may lessen
the waiting period. Early check-in may be available on a limited basis. To receive details, call and request information on
early check-in and costs.
4. CLEANING: To ensure that homes are well maintained, cleaning and cross-inspection will occur after
each departure by property housekeeping. Guest is required to (A) Gather all trash and put in kitchen. (B) Wash and put
away all dishes/pots/pans/silverware. (C) Ensure the home receives reasonable cleaning during your stay, i.e. vacuuming, sweeping,
etc. (D) Leave furniture and other contents in original location and condition. (E) When departing, leave A/C at 78
degrees/Heat at 55 degrees (in most units). Failure to comply could result in a charge to Guest's credit card. (See Security
Deposit/Damages # 16) Exit cleaning is automatically included in the flat rent that is paid by the tenant.
5. FORMS OF PAYMENT: Cash, money order, cashier's check, personal checks, MasterCard and Visa are accepted. Management
will send checks through the bank only once. There will be a $25 charge for any checks returned for insufficient funds or
account closed and Guest's reservation would be cancelled immediately. All funds must be paid in U.S. currency.
6. BOOKING FEE: All reservations require a handling fee of $20.00. This fee is non-refundable and
must be paid with Guest's Advanced Rent.
7. LOCK-OUT POLICY: In the event a Guest is locked out of the home during the rental period, Guest must
call Maintenance and leave a message. A property representative will arrange to meet the Guest at local location.. There
will be a $20.00 service charge, ($30.00 if key must be delivered). This fee is to be collected at the time service is rendered.
8. MAINTENANCE/REFUNDS: All equipment in each home should be in working order. Please report any inoperative
equipment to Maintenance promptly! Maintenance will make every reasonable effort to have the problem corrected.
Under no circumstances will there be a reduction of rent or refund for loss of utilities, mechanical failure of air conditioning,
heating unit, dishwasher, washer, dryer, TV, VCR, blender, toaster, or other appliances. While rare, all hot tubs are subject
to temporary closing due to extenuating circumstances. No refund or rent reductions will be given if this occurs. THERE ARE
NO REFUNDS FOR INCLEMENT WEATHER INCLUDING SNOW, ETC.
9. OCCUPANCY: The number of Guests occupying a property is limited to the number stated on the lease agreement.
Maximum occupancy at Adventurewood is 8 Guests! These limits are strictly enforced.
All homes are limited to families, couples, or adults 24 years of age or older. Exceeding
the specified occupancy constitutes a breach in the lease agreement and will lead to termination without refund of rent and
possible credit card charges. (See Security Deposit/Damages # 16).
10. OFFICE HOURS: 9:00 A M. - 8:00 P.M. Monday - Friday, 10 AM -5 PM on Saturday and we are closed
on Sundays. We are open year around. Holiday hours do apply. CHECK-IN TIME 4:00 P.M. AND CHECK-OUT TIME 11:00 A M.
11. PERSONAL PROPERTY: Management will not be responsible for personal items. Guests must send a
prepaid envelope or package for return shipment. No CODs.
12. PETS: Absolutely no pets are permitted in or on rental property! Adventurewood
DOES NOT allow pets! No exceptions will be made. Violation of this policy will result in immediate
eviction with no refunds and a $100 violation/damage charge to your credit card.
INDIANA Laws with regards to the SERVICE ANIMALS are followed.
13. SMOKING: Smoking is NOT allowed inside Adventurewood!
If you smoke outside please do not flip the butts in the yards, fireplaces or outside; put out properly and dispose of
in can or other firesafe container. If evidence of smoking in a non-smoking unit, there will be a $250 charge put on
the guest’s credit card (See Security Deposit/Damages # 16).
14. RESERVATIONS: There is at least a two (2) night minimum. Last minute cancellations occasionally provide
prime properties to become available. CALL US. To make a reservation: A) Plan the vacation dates: B) Check On-line availability
found at http://www.adventurewoodlogcabin.com D) One full night rental plus taxes, surcharge and handling fee must be paid at the time you make a reservation with
a visa or mastercard: E) Once property is reserved, a confirmation will be e-mailed immediately to Guest. The remaining balance due will be billed to your credit card that was used for your reservation
deposit, 7 days prior to stay, to allow time for mailing out of documents/directions, etc.
15. RESERVATIONS FOR THE UPCOMING YEAR: Adventurewood loves repeat guests! Advance reservations for
the next year will be accepted. Owners and current year guests, respectively have priority. We do reservations only one year
in advance for this reason. All normal reservation policies apply (see #14). All next year reservations booked in current
year are subject to price increase.
16. SECURITY DEPOSIT/DAMAGES: A credit card number must be provided for damages. Guest will be responsible
for any damages or theft. Please report any damage upon occurrence. GUESTS CREDIT CARD WILL BE USED AS DAMAGE PAYMENT. Charges
to Guest's card may include, but are not limited to: damages over and above normal wear and tear, theft, phone charges, excessive
cleanup, unreturned keys, unauthorized late check-outs and unwarranted service calls. If a fee is charged, a letter will be
sent to the Guest explaining the reason.
Should the Guest(s) dispute the the charges or the credit card limit on the card not be sufficient to cover the theft and/or
repairs/cleaning required due to excessive use of the cabin,Management reserves the right to charge the Guests(s) with vandalism
and pursue collection from the Guest(s) with venue being in the County of Brown, State of Indiana. All reasonable attorney's
fees will be at the expense of the Guests(s) should collection become necesssary.
17. SUBSTITUTION/NON-AVAILABILITY: Should the home confirmed by Guest become unavailable for any reason
whatsoever, management will inform Guest immediately upon us being notified and/or prior to check-in whenever possible.
Every attempt to relocate Guest to a comparable home will be made, unless Guests requests a full refund, in which case all
monies will be refunded. Guest will be responsible to pay any rental amount on a substitute home that exceeds the original
reservation amount.
18. TELEPHONES: Adventurewood does provide a telephone for local calls only. To make long distance
calls, Guests are required to use a credit card or calling card. If long distance charges are incurred during a Guest's stay,
Guest will be charged $20.00 in addition to the cost of the phone calls. Cell phone coverage is usually available
at Adventurewood. (Verizon does cover this area.)
19. FURNISHINGS/AMENITIES: The Owner has furnished the unit with basic needs for housekeeping, cooking,
etc. Linens, towels, (at least 1 towel and one washcloth p.p.)pillows, sheets and bedspreads are provided. Some
larger Hot Tub towels are provided, however,or larger groups and longer stays we recommend bringing extra
towels for the hot tub. Dishwasher detergent, dish soap and kitchen towels are provided. Paper products, foil, condiments,
and bath supplies are not. Hot tubs, Jacuzzi's and other special amenities will be maintained as well as possible
but no refunds will be given with regards to the condition of these special amenities. If any known problems occurs with these
amenties prior to your arrival, management will attempt to notify guest if possible.
Firewood is provided by Management October-March for the interior wood burning fireplaces only. NOTE: Indoor Fireplaces are SEASONAL!! Indoor Gas and Wood-burning Fireplaces
are closed for summer months of June, July & August. DO NOT attempt to use ANY fireplace
with A/C turned on or tamper with them in the "off-season". Any evidence of this will result in $100 charge to
your credit card.
OUTDOOR fire pit (chimnea) is provided for year round use! Firewood is NOT provided.
Please bring or purchase your own smaller firewood for outdoor fire pit at local stores! Adventurewood
owners recommend bringing 3 or 6 lb. fire starter logs for each day and/or fire you may want as any firewood at the
property is quite large (sometimes damp in inclement weather) and difficult to start fires with!
20. LANDLORD SHALL PROVIDE: The property shall be in safe, clean condition and shall meet the building
and housing codes. Owner repairs shall be made upon proper notification
21. LATE CHECK-OUT Unauthorized late check-outs shall cause the tenant to be charged up to twice the daily
rental rate for any portion of day the tenant remains on/in the premises. This rent plus any and all legal fees or other expenses
resulting from this late check out shall be paid by the tenant.
22. MAINTENANCE HOURS: Please read the Welcome contact Phone Number sheet
posted in your cabin for Office and Maintenance Phone numbers! Our maintenance department is on duty
from 9:00 AM to 8:00 PM seven days a week. You leave a message on a voicemail and they will get back with you. Please
make sure that if you are calling from a cell phone, that there is a clear reception and we can get a clear call back number.
DO NOT call Maintenance after hours except in a true emergency! Only true emergencies will be
handled after maintenance hours.
23. FAIR HOUSING Management conducts business without respect to race, color, religion, sex, national
origin, handicap, or family status of tenants. |